Terms of service

H20mix Terms of Service

AGREEMENT TO TERMS

By accessing and using the H20mix website and purchasing the Scalp-Comfort Filtered Shower Head, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase our products.

PRODUCT DESCRIPTION

The Scalp-Comfort Filtered Shower Head is a filtered shower head designed to improve the showering experience by filtering certain substances commonly found in shower water.

Product descriptions, images, specifications, pricing, promotional offers, and availability are accurate to the best of our knowledge at the time of publication and may be changed without prior notice.

H20mix does not guarantee that every customer will experience the same results. Individual experiences may vary depending on water quality, filter condition, installation, usage, and other factors.

PRICING AND AVAILABILITY

All prices displayed on the H20mix website are listed in the currency shown at checkout and are subject to change without notice.

H20mix reserves the right to:

  • Change product prices or promotions at any time.

  • Limit the quantity of products purchased.

  • Refuse or cancel an order where reasonably necessary.

  • Discontinue or modify products without prior notice.

  • Correct pricing, product-description, or other website errors.

If an order is affected by a significant pricing or listing error, we may cancel the order and issue a refund where applicable.

PRODUCT USE

The Scalp-Comfort Filtered Shower Head is intended for normal household shower use.

Customers are responsible for installing, using, maintaining, and replacing filters according to the instructions provided with the product or on our website.

Improper installation, modification, misuse, accidental damage, or failure to follow recommended care instructions may affect product performance and may make the product ineligible for certain warranty or guarantee claims.

60-DAY MONEY-BACK GUARANTEE

H20mix offers a 60-day money-back guarantee on the Scalp-Comfort Filtered Shower Head.

The 60-day period begins from the date your order is delivered.

If you are not satisfied with your purchase within this period, you may contact us at h20mixsupport@gmail.com to request a return and refund.

To qualify for the guarantee:

  • Your request must be made within 60 days of delivery.

  • You may be required to provide your order number or other proof of purchase.

  • The product must not have been intentionally damaged, excessively misused, or altered.

  • Customers must follow any reasonable return instructions provided by our support team.

Unless otherwise stated, original shipping charges and return shipping costs may be non-refundable.

Approved refunds will generally be returned to the original payment method.

Additional conditions may be explained in our Refund Policy.

HEALTH AND PRODUCT CLAIMS DISCLAIMER

The Scalp-Comfort Filtered Shower Head is a consumer shower product and is not a medical device or medical treatment.

Information provided by H20mix regarding the scalp, hair, skin, water quality, chlorine, minerals, or similar topics is provided for general informational and product-marketing purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, hormonal condition, postpartum condition, scalp disorder, or hair-loss condition.

Results may vary from person to person.

If you have persistent scalp irritation, significant hair loss, skin reactions, or another medical concern, you should seek advice from an appropriately qualified healthcare professional.

FILTER PERFORMANCE

Filtration performance may vary depending on factors including:

  • Local water composition.

  • Water temperature.

  • Water pressure.

  • Frequency of use.

  • Filter age and condition.

  • Proper installation and maintenance.

H20mix does not guarantee the complete removal of every contaminant, mineral, chemical, microorganism, or substance from shower water unless specifically stated and supported for a particular claim.

Filters should be replaced according to the recommended replacement schedule for continued performance.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all content available through the H20mix website, including text, graphics, product photographs, videos, logos, branding, website designs, icons, and other materials, is owned by H20mix or used with appropriate permission.

This content is protected by applicable copyright, trademark, and intellectual-property laws.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without prior written permission from H20mix.

USER RESPONSIBILITIES

You agree to use the H20mix website only for lawful purposes.

You may not:

  • Attempt to interfere with or disrupt the operation or security of the website.

  • Use the website for fraudulent or unlawful activity.

  • Submit false information when placing an order.

  • Attempt unauthorized access to the website, customer accounts, or related systems.

  • Copy or exploit website content in violation of applicable intellectual-property rights.

ORDERS AND PAYMENT

By submitting an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method submitted.

An order confirmation does not necessarily mean that an order has been finally accepted.

H20mix reserves the right to cancel or refuse an order due to suspected fraud, payment issues, inventory errors, incorrect pricing, shipping restrictions, or other reasonable circumstances.

If payment has already been collected for an order we cancel, an appropriate refund will be issued.

SHIPPING

Shipping times displayed on our website are estimates and are not guaranteed unless explicitly stated otherwise.

Delays may occur because of carriers, customs authorities, weather, incorrect shipping information, high-volume periods, or circumstances outside H20mix's reasonable control.

Customers are responsible for providing accurate shipping information when ordering.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, H20mix shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from your use of, or inability to use, our website or products.

This includes, where legally permitted, losses relating to profits, business opportunities, data, goodwill, or similar intangible losses.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable consumer-protection law.

PRODUCT WARRANTIES AND DISCLAIMERS

Except for any rights that cannot legally be excluded and the specific guarantees expressly offered by H20mix, products and website content are provided on an "as available" or "as is" basis.

H20mix does not guarantee that:

  • The product will produce identical results for every customer.

  • The website will always be uninterrupted or error-free.

  • Every product description or website statement will always be completely free of minor errors.

  • The product will resolve any particular medical, scalp, skin, or hair-related condition.

Your statutory consumer rights, where applicable, remain unaffected.

THIRD-PARTY LINKS

The H20mix website may contain links to third-party websites or services.

These websites are operated independently from H20mix. We are not responsible for their content, privacy practices, products, services, availability, or accuracy.

Your use of third-party websites is subject to their own terms and policies.

CHANGES TO THESE TERMS

H20mix reserves the right to update or modify these Terms of Service from time to time.

Updated Terms will become effective when posted on our website unless otherwise required by applicable law.

Your continued use of our website after updated Terms become effective constitutes acceptance of the revised Terms.

GOVERNING LAW

These Terms of Service will be governed by and interpreted according to the laws applicable to H20mix and its operating business entity, subject to any mandatory consumer-protection rights that apply to customers in their country or region.

Any disputes will be handled by the courts or dispute-resolution authorities having lawful jurisdiction over the matter.

CONTACT US

If you have questions regarding these Terms of Service, your order, or the 60-day money-back guarantee, please contact us at:

Email: h20mixsupport@gmail.com

We’re here to help.